Privacy Policy

Introduction

I am committed to protecting your privacy and handling your personal data with care and transparency.

This Privacy Policy explains how personal information is collected, used, and stored when you visit this website or get in touch with Harbour Hypnotherapy.

In this policy, “I”, “me”, and “my” refer to Harbour Hypnotherapy.

What information I collect

I may collect and process the following personal information:

  • Name and contact details (such as email address and phone number)

  • Information you provide via contact forms or email enquiries

  • Information shared when booking or enquiring about sessions

  • Information related to purchases of downloads or courses

  • Basic technical data such as IP address, browser type, and website usage

I only collect information that is necessary to provide services or respond to enquiries.

How your information is used

Your personal data may be used to:

  • Respond to enquiries and communicate with you

  • Provide hypnotherapy services

  • Manage bookings and appointments

  • Deliver digital products such as downloads or courses

  • Send information you’ve requested (e.g. email updates, if you’ve opted in)

  • Improve the website and understand how it’s used

I do not sell or share your personal data for marketing purposes.

Legal basis for processing

Your data is processed under one or more of the following legal bases:

  • Your consent

  • The performance of a contract or steps taken at your request

  • Legitimate interests, such as running and improving my practice

  • Compliance with legal obligations

Booking systems and payments

Bookings may be handled via Book Like A Boss.

Payments for downloads or services may be processed through Squarespace and Stripe. I do not store your payment card details.

You can view Stripe’s privacy policy here:
https://stripe.com/gb/privacy

Email communications

If you contact me by email or sign up to receive updates, your details will only be used for the purpose you agreed to.

You can unsubscribe from emails at any time by following the link in the email or by contacting me directly.

Cookies and analytics

This website uses cookies to ensure it functions properly and to understand how visitors use the site.

I may use tools such as Google Analytics to collect anonymous information about website usage. This helps improve the site but does not identify you personally.

You can control or disable cookies through your browser settings.

Google’s privacy policy is available at:
https://www.google.com/policies/privacy/

How long your data is kept

Personal data is only kept for as long as necessary for the purpose it was collected.

Information related to enquiries or therapy is retained in line with professional, ethical, and legal requirements, and then securely deleted.

Sharing your information

Your personal data is not shared with third parties except where necessary to:

  • process payments

  • manage bookings

  • comply with legal obligations

  • protect legal rights

All third-party services used are required to handle your data responsibly.

Your rights

Under data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where appropriate)

  • Object to or restrict processing

  • Withdraw consent at any time

You can exercise these rights by contacting me.

If you have concerns about how your data is handled, you also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk

Changes to this policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

Contact details

Harbour Hypnotherapy
Kate Delaney

You can contact me: