Terms & Conditions

These Terms & Conditions outline the framework within which I offer hypnotherapy and related services. They are intended to support clarity, safety, and mutual understanding.

1. Introduction

These Terms & Conditions apply to all services provided by Harbour Hypnotherapy, operated by Kate Delaney (“I”, “me”, “my”), including hypnotherapy sessions, mindfulness-based work, audio downloads, and online courses.

By using this website, booking a session, or purchasing any product or service, you agree to these Terms & Conditions.

2. Nature of Hypnotherapy & Mindfulness Work

Hypnotherapy and mindfulness-based approaches are collaborative processes that support emotional regulation, insight, and change. They are not a substitute for medical, psychiatric, or psychological treatment.

I do not diagnose medical or mental health conditions, and nothing offered should be considered medical advice.

If you are currently under the care of a GP, psychiatrist, or other healthcare professional, you are encouraged to continue with that support alongside hypnotherapy if appropriate.

3. Suitability for Therapy

It is your responsibility to disclose any relevant medical, psychological, or psychiatric conditions prior to starting therapy.

Hypnotherapy may not be suitable for individuals with certain conditions (including, but not limited to, active psychosis). If I believe hypnotherapy is not appropriate for you, I will discuss alternative options or suggest another form of support.

4. Sessions & Commitment

Sessions typically last around 60 minutes unless otherwise stated.

The number of sessions required varies depending on the individual and the nature of the issue being explored. No guarantee is made regarding outcomes, and results cannot be promised.

Your engagement, honesty, and willingness to participate in the process play an important role in any change.

5. Online Sessions

Online sessions are conducted via an agreed video platform. You are responsible for ensuring a private, quiet space and a reliable internet connection.

While online therapy is effective for many people, I cannot be held responsible for technical issues outside my control.

6. Audio Downloads & Online Courses

Audio downloads and online course materials are intended for personal use only and must not be shared, reproduced, or distributed without permission.

These resources are supportive tools and are not a substitute for personalised therapy or medical treatment.

No refunds are offered for digital products once accessed or downloaded, unless required by law.

7. Fees & Payments

Fees are clearly stated at the time of booking or purchase.

Payment is required in advance unless otherwise agreed. Sessions or services will not be confirmed until payment has been received.

8. Cancellations & Missed Appointments

For 1:1 sessions, at least 48 hours’ notice is required for cancellations or rescheduling.

Sessions cancelled with less than 48 hours’ notice, or missed appointments, are chargeable in full, except in exceptional circumstances at my discretion.

9. Confidentiality

All sessions are confidential and conducted in line with professional and ethical guidelines.

Confidentiality may only be broken where required by law or where there is a serious risk of harm to yourself or others.

Further details about data handling can be found in the Privacy Policy.

10. Limitation of Liability

While care is taken to provide professional, ethical services, no guarantees can be made regarding outcomes.

Harbour Hypnotherapy shall not be liable for any loss or damage arising from the use of this website, services, or materials, except where required by law.

11. Website Use

Content on this website is provided for general information only and may change without notice.

Unauthorised use of this website or its content may give rise to a claim for damages and/or be a criminal offence.

12. Changes to These Terms

These Terms & Conditions may be updated from time to time. The latest version will always be published on this website.

13. Contact

If you have any questions about these Terms & Conditions, please contact:

Kate Delaney
Harbour Hypnotherapy
Email: kate@harbourhypnotherapy.co.uk